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6 lowongan ditemukan
Full-time
Draft, review, and manage end-to-end commercial contracts and legal documentation — ensuring full compliance with applicable regulations and internal policies across Kata.ai's SaaS and enterprise AI business — so that commercial operations run smoothly, legal risks are mitigated, and the company can scale its client re
Kata.ai
South Jakarta, DKI Jakarta, Indonesia
Part-time
Manage end-to-end monthly payroll operations, statutory compliance, and employee lifecycle documentation — ensuring accurate, timely, and compliant HR administration — so that employees receive reliable payroll support and the People & Culture function operates smoothly during the coverage period.
Full-time
Lead and operate the Technical Support function — managing client issue triage, BAU client requests, SLA performance, incident response, RCA quality, and continuous workflow improvement — for Kata's chatbot, voice AI, and Omnichannel platforms across a portfolio of enterprise clients in regulated industries. Chair the
Full-time
Run Kata.ai's Technical Support function end-to-end — managing client issue triage, BAU client requests, SLA performance, incident response, RCA quality, and continuous workflow improvement — across Kata's chatbot, voice AI, and Omnichannel platforms for a portfolio of enterprise clients in regulated industries. Lead t
Part-time
Responsible for configuring WhatsApp Business API, Kata CX, and Omnichannel accounts, resolving technical issues via email, tickets, WhatsApp, and SeaTalk, proactively monitoring system health, maintaining custom client reports, managing Kata CX credit top-ups, addressing client inquiries regarding chatbot functionalit
Full-time
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