Account Manager

The Opportunity:

As an Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in Indonesia . You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.

In this role, you’ll get to:

Own and manage a portfolio of hotels across Indonesia.

Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.

Drive improvements in key supply metrics  by analyzing performance and recommending solutions.

Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.

Use Agoda’s digital tools for outreach, logging, and reporting.

Participate in training to stay updated on new tools, processes, and best practices.

Act as a point of contact for partner escalations within your assigned portfolio.

What you’ll need to succeed:

Minimum 4 years’ experience in account management, business development, or supply/e-commerce role.

Strong relationship management and negotiation skills, with proven success in B2B engagement.

Analytical mindset, with experience using data to drive decisions and performance outcomes.

Comfort with digital-first work (remote portfolio management, call systems, CRM tools).

Self-driven, organized, and able to manage a large portfolio independently.

Strong communication skills, capable of holding multiple meaningful partner conversations daily.

Ability to adapt quickly to evolving workflows, tools, and business priorities.

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.