Technical Support Officer

Cermati Fintech Group

LokasiJakarta, Jakarta, Indonesia

NegaraIndonesia

StatusKontrak

Diposting15 Oktober 2026

Deskripsi pekerjaan

Provide technical support and assistance to users regarding application and system issues.
Troubleshoot and resolve technical problems in a timely and effective manner.
Handle user requests and technical incidents received through ticketing systems or customer service email.
Document troubleshooting processes, solutions, and incident resolutions.
Escalate complex technical issues to the appropriate IT team or other internal departments when necessary.

Lamaran diproses di situs cermati.com — Kerjago tidak menyimpan lamaran untuk lowongan ini.