GrabMart Pharmacy Category Lead

GrabMart ID team is a solid and agile team responsible for bringing the best experience for GrabMart's users. We ensure user experience from the moment they enter GrabMart homepage until they receive their orders. We create job opportunities for our driver partners, providing additional sources of income for our merchant partners and giving effortless experience and convenient grocery shopping for our customers. If you are looking for a new challenge in an exciting and growing industry, then you should join our team!

Get to Know the Role

We're looking for a licensed pharmacist to lead pharmaceutical compliance and operations at GrabMart. You'll set the standards for how you source health products, list them, and deliver them on our platform, and help build this category as you grow it. You will directly report to the manager. You will be based onsite.

The Critical Tasks You Will Perform

• Act as the official Apoteker Penanggung Jawab for PSEF certification.
• Lead end-to-end PSEF registration, renewal, and reporting processes with Kemenkes, BPOM, and local health offices (Dinkes).
• Design, review digital pharmacy workflows, including e-prescription screening (penapisan resep), digital consultation protocols, and pharmacy merchant verification.
• Author, validate Standard Operating Procedures (SOPs) for electronic pharmacy services, product listing compliance, complaint handling, and product recalls.
• Exercise professional autonomy to oversee, audit, and reject non-compliant medicine listings or illegal pharmaceutical transactions on the platform without commercial bias.
• Establish and manage the platform's pharmacovigilance system, including tracking and reporting Adverse Drug Reactions (ADR) to Kemenkes and BPOM.
• Partner closely with Product, Operations, Legal, Public Policy, and Business Development teams to drive the growth of safe, scalable, and compliant health-tech offerings.