Intern, Partner Acquisition

Deskripsi pekerjaan

The Partner Acquisition team supports the driver- and fleet-partner network that enables Grab's mobility services in Singapore. We work with driver-partners, fleet partners, vendors, and internal teams across onboarding, activation, engagement, and operational readiness. Our work supports passenger services across Grab's mobility portfolio, including premium offerings such as Business First Class rides. ### Get to Know the Role As a Partner Acquisition Intern, you will support partner onboarding and daily mobility operations across assigned portfolios, with Business First Class rides as your initial focus. You will work with driver-partners, fleet partners, and internal teams to maintain operational readiness, support time-sensitive activities, and use portfolio data to inform operational decisions. This role is based in Singapore and may require occasional early, late, or weekend support. You will report to the Manager, Partner Acquisition and coordinate task execution with temporary or business process outsourcing (BPO) staff. This full-time internship runs from January to May 2027. ### The Critical Tasks You Will Perform - You will coordinate driver- and fleet-partner onboarding, activation, and operational readiness across assigned portfolios, engage partners to clarify requirements, resolve routine issues, and document follow-up actions. - You will pull, validate, clean, reconcile, and analyse portfolio data from approved dashboards, spreadsheets (can perform complex functions) , and internal systems. Then, you will present updates on trends, gaps, causes, risks, and recommended actions. - You will monitor daily booking allocation and driver readiness for Business First Class rides, coordinating reminders, training, partner communications, and post-incident follow-up. - You will coordinate shift handovers and provide task-specific guidance to temporary or BPO staff to support execution. - You will use AI and digital tools to improve data analysis, reporting, documentation, and recurring workflows.