Device Lifecycle & Asset Management Lead

Deskripsi pekerjaan

**About** This role owns the full device lifecycle strategy - from activation to retirement. Devices are long-term operational assets. This role ensures asset utilization, refurbishment strategy, remote troubleshooting, and unit economics are structured and measurable. ### Responsibilities: - Define the **device lifecycle framework** including maximum usage years, failure thresholds, refurbishment vs scrap logic, and replacement criteria. - Establish **remote troubleshooting and reboot protocols** to resolve device issues before physical retrieval and reduce unnecessary replacements. - Track **device performance, failure patterns, and asset utilization** to improve operational efficiency. - Build **device lifecycle cost models** and identify hardware margin leakage. - Design and manage **reverse logistics and refurbishment processes**, including inspection and redeployment logic. - Partner cross-functionally with **Product, Finance, Sales, AI/Data, and Operations teams** to improve device diagnostics, asset economics, and replacement policies. ### Requirements: - **8–12 years** experience in hardware operations, device lifecycle management, or asset management. - Experience with **reverse logistics, refurbishment, or hardware recovery processes**. - Strong **analytical and financial modeling skills**. - Ability to design **structured operational frameworks and decision trees**. - Comfortable working **cross-functionally across product, operations, and finance teams**. - Structured, analytical, commercially aware, and pragmatic in execution.