Senior Manager, Product Rollout

We are seeking a Senior Manager, Product Rollout to serve as the liaison between customers, vendors, and rider experience local business stakeholders and regional teams on one side, and product teams on the other side. You will be responsible for driving the strategy, consolidating business needs, building structured business cases, and ensuring the smooth execution of go-to-market (GTM) initiatives across multiple functions and geographies.

Discovery & Analysis

• Engage with local business stakeholders and regional teams to gather product feedback, identify pain points, and receive feature requests
• Consolidate and prioritize input to identify high-impact opportunities
• Translate operational challenges into structured business cases for the product team
• Drive adoption and effective utilization of product tools within the designated scope

Driving Business Value

• Partner with cross-functional stakeholders to build data-driven business cases
• Define clear problem statements, success metrics, and value assessments
• Present proposals to product leadership for consideration and prioritization

Go-To-Market Orchestration

• Lead the cross-functional rollout of product initiatives across operations, finance, legal, pr, and marketing
• Coordinate timelines, resources, and communications to ensure readiness across all teams
• Develop and maintain deployment playbooks, FAQs, and training materials

Stakeholder Management

• Act as the primary point of contact between the product and regional teams
• Maintain alignment across senior stakeholders through regular updates and checkpoints
• Track and report on rollout performance, adoption, and feedback
• Drive critical cross-functional alignments, proactively escalating blocking risks to leadership and de-escalating operational trade-offs

Team Co-leadership & Coaching

• Support team leadership in guiding daily work, setting and executing priorities, and keeping the team on track
• Coach mid-level and junior specialists on stakeholder management, structured problem-solving, and communication style.